Managed Services
Provides reliable, cost-effective support for your business platform applications (IAM & PAM Platform, Database & Directory Services- LDAP) and their infrastructure. Consistent access and support and no need of additional internal team.
Successfully managing your Identity & Access Management (IAM) program with top-notch execution
You don’t want to burden yourself with managing your IAM program. Leave it to us. We will accomplish your business and security goals through our expert services.
Key Services for:
Support Operation Centre
- On-site or remote – 24 x 7, 8 x 7, or 8 x 5 based on business need.
- Meet severity-based SLA’s.IAM & PAM Platform Support.
- Data base & Directory Services-LDAP support.
- Support on Change Management & Infrastructure
Refresh &
Upgrades
- IAM & PAM Product Upgrades and Patching.
- Upgrades & Support for infrastructure & Application Integration.
- Cloud Migration to optimize cost & simplify the system.
- Upgrade & Patching on database & Directory services (LDAP).
Governance & Monitoring
- Reporting & Analytics to monitor.
- Live access review dashboard.
- Incident logging and reporting.
- Management of incidents from identification to resolution.
Application Integration Support
- New application integration onboarding.
- Enhancement of existing application integration.
- Customization on access review & integration report.
Key Services
Support Operation Centre
- Onsite or remote – 24×7, 8×5 based on business need
- Meet severity-based SLA’s.IAM & PAM Platform Support
- Database & Directory Services-LDAP support
- Support on Change Management & Infrastructure
Change Management
- Establish change request process
- Impact assessment
- Rollback plan
- Change documentation
- Change approval
- Change implementation
- Testing and validation
Governance & Monitoring
- Reporting & Analytics to monitor.
- Live access review dashboard
- Incident logging and reporting.
- Management of incidents from identification to resolution.
Application Integration Support
- New application integration onboarding
- Enhancement of existing application integration
- Customization on access review & integration report
